SHIPPING POLICY:
Goods are sent insured freight at our discretion unless customer specifies a carrier of their choice. To protect yourself against damaged goods please note the following:
Examine contents of the package at once for concealed damage. If carton shows sign of damage or contents are damaged, make notation on delivery receipt and request inspection by the transportation company.
DO NOT WRITE OR CONTACT US, FIRST, CONTACT THE CARRIER.
Claims for damage, visible or concealed must be filed within 5 days of receipt of goods with most carriers. Any goods being returned for any reason must be sent pre-paid. We do not accept C.O.D. freight charges.
RETURN POLICY:
Goods can be returned within 30 days from date of purchase and only when an authorization number has been issued by the company. Once you have the authorization number for returned goods, write the number on the package and then return freight pre-paid to our company. We will not accept returned goods if freight charges are C.O.D. On receipt of goods a credit will be issued.
Customized items and special orders are not returnable under any circumstances.